Returns & Exchanges

We want you to be completely satisfied with your DF64 coffee grinder; if it doesn't meet your expectations, we offer a 30-day return window for all unused products in their original packaging. Please ensure all components and accessories are included to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Clean and Pack

  Thoroughly clean all coffee grounds from the burrs and hopper, then securely pack the grinder in its original protective foam and box.

• 3.
  Ship the Grinder

  Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location, ensuring you retain the tracking receipt.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the grinder, we will process your refund to your original payment method within 5-7 business days.